FREQUENTLY ASKED QUESTIONS
How do I install the cover?
We recommend you view our installation videos on our install page to help you install your seat covers. Our Specialists are available on the phone for further questions if additional help is needed. https://seatcovers.wpengine.com/installation/
Does my seat cover have a warranty?
Our seat covers have a 1 year warranty which covers manufacturer defects and premature breakdown of the cover. If you believe there is a defect with your car cover, please contact us via our contact form immediately and include what is wrong with your cover.
How may I contact you?
To speak to one of our specialists you may call 1-855-791-0785. Phone hours are 7:00 AM-3:30 PM M-F. PST. You may also fill out a contact form on our contact us page so one our specialist can reach out to you via email.
What is your return/exchange policy?
Our products are made to order and a replacement will only processed for factory Defects or Fitment Errors. For these reasons we will be happy to assist you in resolving the issue with a replacement cover. If a replacement is shipped it will be at no charge to you.
When will I receive my car cover?
Production takes up to 2-4 weeks but may vary depending on order volume. Once your order ships it can take 4-7 business days to receive it.
What materials are your seat covers made of?
We recommend you check out our Fabrics page to get a full description of each fabric, so you may decide which one better suits your needs. https://seatcovers.wpengine.com/fabrics/
What currency are your prices in?
Our prices listed online are in U.S. Dollars (USD) and in Canadian Dollars (CAD). If you are purchasing from outside the U.S. or Canada in a different currency, please note that the amount shown on your payment card statement will differ from the amount shown on your Seatcovers.com order confirmation due to the difference in currency.
Do you carry a seat cover for my vehicle?
We offer A variety of fully custom seat covers for many vehicles, but if your vehicle is not listed you may call us to speak with a specialist to see if there’s any options we can offer.
How do I clean my seat cover?
Hand wash your seat cover and avoid chemicals. Test in small area first. Once the cover is clean proceed to air dry it. DO NOT place your cover in a washer/dryer because it may damage the cover
Do you offer water resistant covers?
We offer many covers that are water resistant. We recommend you check out our Fabrics page to get a full description of each fabric, so you may decide which one better suits your needs. https://seatcovers.wpengine.com/fabrics/
What are your best selling seat covers?
Our most popular covers are the saddleblanket designed ones, synthetic leather, and jet black covers. We recommend you check out our Fabrics page to get a full description of each fabric, so you may decide which one better suits your needs. https://seatcovers.wpengine.com/fabrics/
What’s the garage page about?
The garage page allows you to search for your year, make, and model and it saves your searches to make it easier to have all your seat cover interests in one place.
Do you offer free shipping?
All orders to the U.S. and Canada qualify for free shipping! Simply add the Seat cover of your choice to your cart and you will automatically get free shipping with FedEx Ground when you are in the contiguous U.S. and Canada!
How can I track my purchase?
Once your order has finished production we will ship your purchase, and you will be provided with a tracking number via email.
Do you ship internationally?
Yes, we do ship internationally! For international orders, the shipping cost is calculated on the checkout page. If you do not see your country listed on the drop-down list on the checkout page, please contact us.
How do I cancel my order?
To make any urgent order changes or a cancellation, please call us immediately within 24 hours of making your purchase. Our phone number is 1-855-791-0785.
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