RETURN POLICY

Return Policy:

Each Seat Cover is custom made for your specific year, make, and model vehicle. With over 45 years of experience creating industry leading top-quality seat covers, we are confident that we can provide you with the best quality cover to last you for years to come. Should you experience any issues with your cover, please do not hesitate to contact us at info@seatcovers.com, and we will be happy to assist you.

How to Submit a Request:

For defective covers or fitment issues, simply utilize our contact form at the bottom of this page.

Please include as much information as possible about your issue including: Your order number, year, make, and model of your vehicle, and a detailed description of the issue.

Our customer service department will review your request and notify you whether or not your request has been approved or denied. If approved, you will be provided with detailed instructions for replacing or exchanging your purchase.

• Returns and refunds on custom made Seat Covers are not accepted. However, if you feel you have received a defective cover please use our contact form so we may review your case for an exchange.
• Refused or undeliverable packages sent to the 48 contiguous states will be subject to a $19.95 Return to Sender fee, as well as original shipping costs.
• Refused or undeliverable packages sent to Canada, Hawaii, Alaska, and Puerto Rico will be subject to original shipping costs. Canadian fees (customs fees, duties, and brokerage fees) are NON-REFUNDABLE.

Because each seat cover is custom made, order cancellations can only be made within 24 hours of placing the order. If you need to cancel your order, please contact us immediately by phone: 855-791-0785

If you are exchanging or replacing a purchase, your new purchase(s) will be shipped when we have received confirmation from the carrier that the returned purchase(s) has been received. When we ship your new purchase(s), you will be sent a notification via e-mail. This e-mail will also contain a new tracking number.

Free Exchange Shipping:

Free exchange shipping applies to incorrect covers received as part of our fitment guarantee. We will cover the exchange shipping cost if the cover you receive is an incorrect size for your seat. To help us determine if your return qualifies for free shipping and meets our fitment guarantee guidelines we may require photographs. We will not offer free shipping for a cover with sizing issues without a photo of the seat cover installed on the car seat.
Free exchange shipping does not apply to new and unopened items.

Free exchange shipping does not apply to orders from Canada, Hawaii, Alaska, and Puerto Rico or any order outside the 48 states.

Dealing with Westerner for seat covers for my 2022 Bronco Sport has been nothing but awsome! From initial contact to finished install, they have been one of the most helpful companies I've dealt with in years. Taryn and Kerry were both there when I needed them to answer questions and went above and beyond to make sure I had all the instructions needed to install the covers.
Anyone that says customer service is a thing of the past, have not dealt with the great people at Westerner.

Bob Allen
Top shelf product and customer service. Everything was ordered online with questions over the phone. These are not your universal fit all seat covers, these are well fitting and seem to be of high quality construction. I love them.

Varget Seven
I fitted a pair of Western seat covers in my 2022 Ranger, and am extremely happy with them . They are very well made, and the material looks very durable .Fit and finish is excellent. So nice to get a Canadian made product.

Peter Hurrell
I was so impressed by the seat covers I got! It was a great deal and the quality and feel was exactly what I expected! I spoke with Taryn on the phone and recieved some of the best customer service I've ever recieved.

Steph R
My sister and I purchased seat covers for my dad’s Dodge Ram Classic truck for Father’s Day. I first had questions. The staff was friendly, positive, and helpful. After ordering, I was updated throughout the process, through email. The seat covers are custom made for your truck. According to my dad the seat covers were firm and snug. They felt and looked as if they were part of the seat construction. Just perfect in my dad’s opinion!

Krista Wight
I got the seat covers within two weeks. They are easy to install by watching the youtube videos on how to install. I just added the rear covers in my f150 super crew for the kids. They are a nice color match and the fabric feel very durable.

Douglas Gloff
Great quality products, Friendly staff which are always super helpful. Great turn around time on all orders place!

Justin Johansen
I deal with this company through work (Cold Lake Ford) , best over the phone customer service! always ready to help! and their website is super easy to use! recommend this company for sure! and the packaging comes in air tight! amazing!

Ashley lavergne
The only place to get seat covers. Excellent service from the time you place your order till they arrive at your door step. Product is of superior quality compared to other brands out there.

Davis Buick GMC Davis Customs
I work at an auto parts store and have sold seat covers from this company for 15 years. They are very rugged and last a very long time. There are more stylish versions also. I have never had a bad experience with this company, and have found their staff to be extremely knowledgeable, and friendly. This is the only brand of seat covers I will ever put in my vehicles!

Jim Wilde

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RETURN POLICY

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